FAQs

Answers before your first ritual.

Tea cubes, coins, brewing, shipping, payments, WhatsApp ordering and premium gifting explained.

FAQ

Questions before the first cup.

What is MaaChai?

MaaChai is a premium Indian tea brand creating ritual tea cubes, tea coins, green tea, CTC, and orthodox tea experiences.

How do tea cubes and coins work?

Each cube or coin is portioned for one cup. Brew it with hot water, or boil it with milk depending on the tea style.

How many cups does one box make?

Most MaaChai cube and coin boxes make around 20 cups.

Can I use milk?

Yes. Regular CTC Tea Coins are designed for milk chai. Green, white, Pragya, Nidra and Agni are best without milk.

Are these natural teas?

MaaChai focuses on authentic tea formats and clear ingredients. Product-specific ingredient details should be checked on each product page.

How long does shipping take?

Most domestic orders are expected to dispatch in 1-3 business days. Delivery time depends on the customer pincode and courier serviceability.

Do you accept online payment?

Yes. Checkout is designed for secure online payment through Razorpay-supported methods.

Can I order on WhatsApp?

Yes. Use the WhatsApp button on the website to ask questions or get help placing an order.

How should I store the tea?

Keep MaaChai products sealed, dry, and away from sunlight, strong spices, and moisture.

Do you offer a ritual bundle?

Yes. Urja, Agni, Pragya and Nidra can be bought together as the complete four-product ritual or individually a la carte.

How many products are in the current catalog?

The current MaaChai catalog has 8 active products: 4 ritual teas and 4 regular teas.